"I have been looking for the ijoy 300. There are many sites that redirect me to your site but you don't appear to have it. Maybe you need to correct that."
Betty from Michigan
Aug 24, 2010
"I love my new Embody chair! Thank you!"
Patsy from MN
Aug 24, 2010
"I was very pleased with the entire process. The
Herman Miller Aeron chair is SOOOOO comfortable. It has really helped my
back problems. Great site! "
Stephen from LA
Aug 24, 2010
"Good fast delivery."
Anne from VA
Aug 11, 2010
"The sales rep was very helpful during the process"
Mario from TX
Jul 16, 2010
"My order went smoothly and I received my CustomAir Backrest Support in a very timely manner."
Marta from
Jul 12, 2010
"It came one day after (one week ) so it is ok - and it is very good. "
Susanne from IN
Jul 02, 2010
"What size lift chair for under 5'4" 191 pounds; 5'9" 169 pounds? Cheapest price for golden 505M? Sharon Lunne"
Sharon Lunne
Jun 04, 2010
"How would a lift chair ship to Miller,SD? Sharon Lunne"
Sharon Lunne
Jun 04, 2010
"hanks for having a great product at a great price."
Peter from CA
May 27, 2010
"I was very pleased with the service I received. And the shipping was extremely fast. Would definatley
shop with them again."
Kasey from CA
May 24, 2010
"An altogether pleasant experience...my chair arrived in record time, I'm very pleased. Thanks!"
Melinda from NY
May 24, 2010
"This was a warranty issue. I dealt with Joe Colianne and he quickly resolved the issue and sent out replacement parts."
Tamara from CA
May 24, 2010
"This is my third time ordering with your company. I love my product and its helps my back a lot."
Doris from OH
May 24, 2010
"I was pleasantly surprised to talk to an American that I could understand...thank you!"
Greg from GA
Apr 23, 2010
"A very smoth online transaction."
Kent from IN
Apr 07, 2010
"Delivery was much quicker than I had expected, a pleasant surprise. The Eames chair arrived in
perfect condition!"
James from CA
Apr 05, 2010
"AWESOME COMPANY!!! LOVE THE CHAIR!!!!"
Jay from KA
Apr 05, 2010
"y new chair is the best place to be in at my house....so great for back and legs..the electric
model is an added bonus for those of us who are older (had manual one before and parted with it...gave to my son who had.. serious back pain..he can't live without it) Now he gifted me with the electric one for my birthday...I love it."
Libera from NY
Mar 29, 2010
"My online shopping experience was both expedient and efficient and I intend to shop again at
the Ultimate Backstore. Thank you"
Donald from NY
Mar 26, 2010
"Thank you very much!"
Chris from FL
Mar 11, 2010
"I ordered my Herman Miller chair on Thursday afternoon, and received it on Tuesday morning. (in south Florida) Everything was correct, just as I ordered it!! Thank you very much!!! I will reccomend you to anyone looking for a quality product!"
Chris Poulin
Mar 03, 2010
"The order arrive on time and in perfect condition. I was very pleased with the overall experience."
Robert from FL
Mar 01, 2010
"We had a happy Wrap from over 20 yars ago. We were pleased to see that the business was still around and doing so well. We will be or in the future.. Please let us know what's new!"
Angie from WI
Mar 01, 2010
"he entire experience has been very positive...from online selection to ordering, online tracking and delivery...and of course, the actual product. More companies should operate they way your organization does. thanks again!"
Pat from NY
Feb 16, 2010
"I wish the website showed prices!!!!"
jo
Feb 14, 2010
"The product was top quality but that wasn't the most impressive thing. I ordered a fairly "custom"
piece and, with FREE shipping, it arrived extremely quickly. Excellent!! I couldn't be more pleased. Thanks!"
Aaron from MA
Feb 09, 2010
"Thank you!! I love my new chair!!! ...and I'm glad I found it at an affordable price!!"
Patrick from LA
Feb 01, 2010
"Your representative Joe Colianne was extremely helpful, delivering superior support to us by providing an additional photograph of the chair color and by clarified information about its voltage. The chair was shipped when Joe told us and arrived on time with very good coordination from your shipper. We're very pleased with the chair, Mr. Colianne and your shipper. Thanks again.
"
Calvin from FL
Jan 27, 2010
"My wife loves the chair. Herman Miller rules!"
Shannon from NY
Jan 21, 2010
"The entire experience has been very positive...from online selection to ordering, online tracking and delivery...and of course, the actual product. More companies should operate they way your organization does. Thanks again!"
Patrick from NY
Jan 19, 2010
"The person who helped me was very accommodating and helpful. I appreciated it."
Nancy from CA
Jan 19, 2010
"My chair came with a broken piece, but the people I dealt with over the phone fixed the problem and sent me a replacement part. The customer service I worked with was spectacular! Thanks."
Nathan ftrom IL
Jan 19, 2010
"The product was top quality but that wasn't the most impressive thing. I ordered a fairly "custom" piece and, with FREE shipping, it arrived extremely quickly. Excellent!! I couldn't be more pleased. Thanks!"
Aaron from MD
Jan 19, 2010
"I was pleased and impressed with the service on the phone and the prompt delivery."
Mary from TX
Jan 08, 2010
"I am very pleased. I am certain I will make future purchases from you."
Bala from TX
Jan 08, 2010
"The neck wrap I got was for my 82 year old mother. I can't wait to buy one for myself! She loves hers!"
Melanie from IN
Jan 08, 2010
"I had a really nice man helping me."
Mary from WI
Jan 08, 2010
"Excellent prices and quick delivery. I am extremely satisfied and will use in the future.
"
Jeff from CA
Jan 06, 2010
"The products have arrived well packaged and on time."
Garri from SC
Jan 06, 2010
"Shipping/Delivery was excellent."
Brian D. from
Dec 29, 2009
"All service was excellent chair was delivered to my daughter. Everyone was polite too. "
Donna R. from NY
Dec 29, 2009
"Order arrived much sooner than originally expected. My purchase experience was outstanding and I commend you for using FedEx. They are always fast and efficient."
James B. from NC
Dec 29, 2009
"Thank you for a great price on a great product."
Brian Lawson
Dec 29, 2009
"Great service - I needed to change my order and it couldn't have been any easier."
Thomas from CA
Dec 22, 2009
"The products have arrived well packaged and on time."
Garri from SC
Dec 22, 2009
"Thank you, I will order again!"
Gerald from TX
Dec 13, 2009
"Exceptional service from ordering to receipt. Thanks - doing business with you was a pleasure"
Douglas from TX
Dec 13, 2009
"The chair delivered was very nice and efficient."
Lynn from CO
Dec 11, 2009
"Glad that you had this in stock. CSN Chairs (the Herman Miller store online) said that if they didn't have it stock, no one would - - but you proved them wrong. Thanks for the quick shipping."
Tom from PA
Dec 08, 2009
"There are many options for the Aeron chair - the telephone help from the company's Product Specialists was invaluable - it made it so much easier. Wonderful service, thanks so much!"
Flavia A. from New York City
Dec 01, 2009
"It was honest and easy."
Gary I., Scotsdale, AZ
Nov 30, 2009
"Customer service was outstanding, i placed my order online based solely off the website, upon placing my order i received 2 different customer service calls from gentlemen named Mike and Bill, both were exceptional. 1 call being my order had the wrong zip code, Mike had already looked up the correct zip and just called to confirm. Bill called to inform me that my order had some flaws with the way i ordered the chair, walked me through options, corrected the order and shipped the chair the same day. I would strongly recommend your organization to anyone. In my opinion, this economic environment requires some competitive advantage to stay in business, I found your advantage to be customer service, that is the best possible advantage to have, it definitely encourages me to use your company again and to recommend your company to others."
Bryce M., Louisville, KY
Nov 30, 2009
"I also called for customer support during my online purchase. Josh was extremely professional and helpful."
Karen R. from Pittsburgh, PA
Nov 30, 2009
"Website had all the info needed to make decision."
Pavan N. , Raleigh, N.C.
Nov 30, 2009
"My order was shipped but refused at the delivery point. When I called, Matt the cs rep was professional, followed through, helpful and genuinely concerned about my order. I have ordered from you guys a few times and I will continue to do so in the future."
Chris C from San Francisco, CA
Nov 30, 2009
"The cushion is exactly what I was looking for and expected. I have only used it for a couple of weeks, but it is working perfectly."
Christine from CN
Nov 30, 2009
"I also called for customer support during my online purchase. Jason was extremely professional and helpful"
Karen from PA
Nov 30, 2009
"When i called, Matt the cs rep was professional, followed through, helpful and genuinely concerned about my order. I have ordered from you guys a few times and I will continue to do so in the future."
Chris from CA
Nov 30, 2009
"My husband loves his Aeron chair. With your prompt delivery it arrived in time for his birthday. Thank you."
Roberta from CA
Nov 24, 2009
"This is the second time we've ordered from you and once again we received great service and a quality product. We will use you again if the need arises. "
Marianne from CA
Nov 17, 2009
"We are very pleased with your product. It works great and it is being used on a daily basis. Thank you"
Dolph from NY
Nov 12, 2009
"what coupons are available? "
dmviccar
Nov 10, 2009
Reply: We have different coupons available at different times of the year. Call one of our knowledgable product specialists for current promotions and discounts that are available.
"I was very pleasant experience. My order arrived before it was promised so we were very happy."
Shirley from FL
Nov 05, 2009
"I am very satisfied with my purchase and the service I received."
Edward from FL
Nov 02, 2009
"I have no complaints. Even the extra flyer instructions on posturefit installation was very helpful."
Smith from PA
Oct 29, 2009
"Very efficient process; product actually arrived a day ahead of schedule, thanks to FedEx."
Roderick L. from Woodside CA
Oct 27, 2009
"Excellent service. Thank you."
John from IL
Oct 27, 2009
"Every time I order online I'm amazed that my chair
shows up the very next day. Even if I am in the local area, this is excellent service on your part. "
David Odren
Oct 26, 2009
"Ultimatebackstore.com had the best price on the Embody chair. Upon calling, I figured the phone call would go unanswered, but to my surprise, a customer service rep, Randy, picked up within two rings. He was very professional and knowledgeable about the different seating options. I got my Embody within a week. I'm very satisfied!
My back thanks you!"
Frank from AK
Oct 26, 2009
"We are extremely happy with our iJoy massaging chair."
Richard from LA
Oct 20, 2009
"Excellent service. Thanks"
Augusto from FL
Oct 20, 2009
"I ordered a floor model Leap chair and the quality was so high it was impossible to differentiate from a new chair. I ordered it in the morning and received it the next morning - free shipping too! Ultimate is a pleasure to deal with via Internet and phone."
Bill from Ohio
Aug 19, 2009
"I did my research to find a place that had a good price on ijoys. i found the ijoy130 on ultimatebackstore.com and was happy with the pricing and the fact that they offered 12 month financing. I recieved my chair today in perfect condition. im very happy with the constumer support and quality of service. i would definately recommend anybody to shop here and i definately will shop here again in the future. thanks ultimatebackstore."
christopher munoz
Aug 14, 2009
"I am currently in the market for a Tempurpedic mattress and while I havent placed the order yet, I certainly plan on purchasing it from Ultimate Back Store after speaking with Jamie! He is very courteous, knowledgable and honest. Qualities I couldnt find from several local stores. It's no wonder three frends have recommended me to him and Ultimate Back Store. Thanks Jamie!"
Rich B
Jul 15, 2009
"I am currently in the market for a Tempurpedic mattress and while I havent placed the order yet, I certainly plan on purchasing it from Ultimate Back Store after speaking with Jamie! He is very courteous, knowledgable and honest. Qualities I couldnt find from several local stores. It's no wonder three frends have recommended me to him and Ultimate Back Store. Thanks Jamie!"
Rich B
Jul 15, 2009
"Thanks, I am pleased with the product."
Maryanne from NJ
Jul 14, 2009
"Does any store in the Central Florida area (Tampa, Orlando, or
Lakeland) carry your chairs?
Archie Buie"
Archie Buie
Jul 09, 2009
"You have the best prices and most wonderful products! I told everyone I know via twitter and facebook!
thanks!
"
L. Sweet from CA
Jul 06, 2009
"After scouring the internet looking for a reasonably priced Aeron chair, I found the Ultimate Back Store. My chair was extremely well priced, arrived early, and is in perfect condition. Thanks Ultimate Back Store!"
Kinsey from FL
Jul 02, 2009
"After I placed my order I realized I screwed up. I called customer service, and after a short five minute conversation, the excellent service rep amended my order so that I could really get what I was looking for. Awesome!"
Christine K from CA
Jul 02, 2009
"Excellent customer service. Randy contacted us explaining the problem with our order and sent fabric swatches to us which helped with our decision. "
Patti from FL
Jun 24, 2009
"i was wanting to know if you have a free catalogs?is there a store,where?,there toll free # for est. time sun.-sat.please.e-mail me back,let me know.e-mail- joleigh34@yahoo.com thanks,joleigh.thanks alot.6-19-09."
joleigh
Jun 19, 2009
Reply: We do have free catalogs; if you send us an email at customercare@homeofficesolutions.com with your address we can send one out to you. We have had stores serving the Chicagoland area for over 14 years, and rescently opened our newest 4,000 sq ft store in Northbrook, IL.
"Everything was exactly as advertised, which is not always the case with online shopping. I got the product that I wanted and I am happy.
Thanks,
Ivan"
Ivan D. from CA
Jun 11, 2009
"Your site provided easy and hassle free ordering. Everything Arrived in good order. Thanks."
Jen B. from MA
Jun 11, 2009
"Aeron deep casters did the trick! Thanks! "
Tyler H.
Jun 08, 2009
"The customer care representative was excellent. I was contacted right away."
Paul from GA
Jun 02, 2009
"Ordering from your company was easy. It device was easy to install and I am very happy with it"
Patty
May 06, 2009
"We are happy with our order and the delivery. Thank you."
James from MS
May 02, 2009
"Thanks again! I have ordered several chairs from you and like the way you do business!"
Ronald from IN
Mar 27, 2009
"I will definitely order from this site again. Thank you."
Kevin from New York
Mar 24, 2009
"I was really pleased to find that you sold the new casters I needed for my Aeron chair. Most of the sites I visited seemed to only sell the casters attached to a new chair. They were very easy to find and purchase on your site and I received them very quickly. Thanks!"
Janice from WA
Mar 23, 2009
"24,big red ave,toronto,ontario,m1v1n9,canada"
stanford d'souza
Mar 16, 2009
"I have already referred your firm to my it guy since he is looking for the identical chair i bought and your service is so good."
Mike K.
Mar 04, 2009
"I have already referred your firm to my it guy since because you're service was so good."
Mike K.
Mar 04, 2009
"You really don't see service like this anymore! So excellent! "
Bobbie from SC
Feb 23, 2009
"The whole experience was excellent all around and I have no criticism to give whatsoever. You have a nice company and I would definitely buy from you again."
James from NY
Feb 21, 2009
"Excellent company, each employee really does care. It's nice to see this, especially in the digital age. By the way, chair is EXCELLENT. Herman Miller makes a nice product, and yes, but it is definitely worth it."
James F. from NY
Feb 12, 2009
"he back support system I purchased for my car has helped tremendously! Thank you."
Nicola E.
Feb 12, 2009
"I really appreciated the notification I received from your customer service. Most companies aren't as good."
Sue B.
Feb 04, 2009
"Everything arrived very fast! Thanks so much!"
Greg R. from IL
Feb 04, 2009
"Everything worked out. I appreciate the service."
Jeffery from WA
Feb 03, 2009
"Good purchasing experience!"
J. Hanks from CA
Feb 03, 2009
"Great service! Thanks for everything!"
Carolyn V.
Jan 26, 2009
"I got quick delivery, so I would order from this site again. I even called for help on how to install my new wheels and someone actually answered the phone and gave me a tip on how to install them. In a world with ongoing phone trees, I was pleasantly surprised."
Carine B. from CA
Jan 23, 2009
"Customer service was very efficient and cheerful. I really thought the customer representative, Marge, was very professional and personable."
Bryan K
Jan 06, 2009
"I purchased a Christmas gift, and as promised my order arrives earlier than expected. The item was everything I expected it to be. This was a very good experience. Thank you."
Margie M.
Jan 05, 2009
"We are so happy with the chair and we appreciate the free shipping. Thank you very much! "
Randy
Jan 02, 2009
"Great service and experience!!"
Sheri W.
Jan 02, 2009
"Great job with everything! Thanks!"
Marvin C.
Jan 02, 2009
"The chair is PERFECT and my wife LOVES IT!
Thank you so much!
"
Loren Krasner
Dec 30, 2008
"I had questions about my chair after arrival and the telephone support was very knowledgeable and helpful."
Beverly K.
Dec 28, 2008
"It was a good experience!"
Maura
Dec 26, 2008
"I recieved great service and on-time-delivery."
Adolfo G.
Dec 26, 2008
"Great Service and price. The product is great, too."
Elizabeth S.
Dec 26, 2008
"My hair arrived just as described....Perfect."
Randi C.
Dec 26, 2008
"The product came in a day early. It was perfectly packaged. Thank you!"
Edmond L.
Dec 22, 2008
"I am a happy repeat customer and will shop with the Ultimate Backstore again. "
Babara
Dec 19, 2008
"The packaging was top notch. There was nothing that was going to damage my goods! Thank you very much. I will definitely continue to be a customer!! Happy Holidays!"
Barbara B.
Dec 18, 2008
"I was totally blown away by your customer service. I ordered online but I had a question so I called the CSNumber on the screen. A gentleman answered my question and mentioned that if I put his name in the comments box he would expedite the order and it would go out that day. This was Thursday afternoon, 11/13. I received tracking info that said Fedex had picked it up and expected to deliver on Saturday. This was perfect since the item was for my husband's birthday on 11/16. Fedex delivered my husband's new office chair at 11am on Saturday. I was very pleased. Thank you!"
Wendy Martinoni
Dec 11, 2008
"I was impressed by how quickly the chair arrived. It was also very easy to assemble. It is difficult to find well designed office chairs, I will keep your address handy for future reference. Thank you!"
Ellen Nasi
Dec 11, 2008
"Nice dealing with you."
Ben Knecht
Dec 11, 2008
"First class all the way"
George Hardin
Dec 11, 2008
"I love the chairs! "
Byron Sanderson
Dec 11, 2008
"I absolutely love the chair and the backpacks. My kids are really happy too!"
Catherine C.
Dec 05, 2008
"Very quick delivery, site was easy to navigate.
"
Rob Horton
Nov 25, 2008
"This is the second chair I have purchased from you in one year. Both experiences were great and the chairs are beautiful and are of high quality."
Laura Schneider
Oct 03, 2008
"Fast shipment. I appreciate the free shipping.
Thank you."
Maciej Nowak
Oct 03, 2008
"I initially submitted an inquiry about the item, and was pleased with the timely response; which helped me with the decision to purchase from your company."
David Dozier
Oct 03, 2008
"I just wanted to thank you for your very prompt delivery of my recent order. I placed my order Sunday evening and it was delivered by FedEx on Tuesday. I really appreciate the quick response, and I will remember your store for future purchases."
Curtis from East Lansing, MI
Sep 24, 2008
"We are very pleased with the quality and comfort of the chairs that we purchased!"
Kathrynne from Duluth, MN
Aug 06, 2008
"My chair is excellent and functions as intended. It is almost like having a chiropractor in the house. One of your customer service representatives, Ms. Marge Dolan, was very nice and helpful."
David from Houma, LA
Aug 05, 2008
"I just wanted to say thank you for providing a simple, straight-forward purchasing experience. "
Matthew from Walla Walla, WI
Aug 04, 2008
"I had a really good experience. I will recommend your company to friends."
Rodney from Redmond, WA
Jul 25, 2008
"Great customer service, follow-up and follow-through."
Gwen from Kansas City, MO
Jul 24, 2008
"I would like to say that I spoke to Marge and one of her assistants, who were terrific in solving a problem I had. I have had some bad experiences with online customer service, howeverm in this case, it was terrific. I only wish all companies had such people. "
Steve from Kiehi, HI
Jul 23, 2008
"Thanks for your great service."
Caroline from San Anselmo, CA
Jul 22, 2008
"I\'m very happy with the service (changed delivery addresses mid-order with no problems) and love the chair. Thanks"
Nicola from San Francisco, CA
Jul 15, 2008
"Great service! I will come back again in the future."
Sapan from Metuchen, NJ
Jul 15, 2008
"How do I find a store near me? Sun City Center Fl 33573"
Dorothy v Bryant
Jul 13, 2008
Reply: We have brick and mortar stores in the Chicagoland area; however, we are able to ship any product we offer to any US destination. We only charge sales tax in the state of Illinois and many of our products ship for FREE. Take a look at our online store and if you have any questions or are interested in daily specials… please call us!
"Not only did I recieve awesome service, but the quality of the chair and the follow up were wonderful! Thank you!"
Sue Heide
Jul 09, 2008
"Not only did I recieve awesome service, but the quality of the chair and the follow up were wonderful! Thank you!"
Sue Heide
Jul 09, 2008
"Your sales manager was helpful in answering a few questions before I even placed the order. I think your site works well too. I liked the pop-up that offers customer help."
Brian Lowery
Jul 08, 2008
"I am happy with my purchase and would like to thank your customer service representative, Sylvia, who was so gracious and helpful."
Janet Frake
Jul 09, 2008
"Your customer service staff (Josh) was outstanding! Thank you for the great service and exceptional products.
"
Lynn from Marinet, WI
July 7, 2008
"I would highly recommend the leg massager; I\'ve been using the one I purchased from your company twice a day and it has helped the swelling I tend to get in the hot weather.
"
Francis from Torrington, WY
July 3, 2008
"Great customer service!
"
Gwen from Kansas City, MO
July 3, 2008
"Good work!
"
Nick from Carmel, CA
July 3, 2008
"Every time I have placed an order with your store, the quality of customer service has been wonderful! Thank you for keeping that a part of your product! I appreciate it!
"
Shana R.
July 1, 2008
"I was very please with my overall experience with Ultimate Back Store. I will come back for any future needs.
"
Lloyd from Pheonix, AZ
June 30, 2008
"Your staff is excellent and the chairs are fabulous.
"
Mary from La Honda, CA
June 25, 2008
"I just wanted to thank you and the rest of the UltimateBackStore.com staff for the excellent service in getting us our Aeron chair. We also received the replacement for the missing screw today; please pass along our thanks for so quickly responding to our call. It was a pleasure doing business with you.
"
Deidre from Paxton, Massachusetts
April 23, 2008
"Josh was a great sales representative. He was very helpful and answered all of my questions. I would definitely return to UltimateBackStore.com for further shopping.
"
James from Ridgecrest, CA
May 5, 2008
"Your products were incredibly priced and the lowest I could find. With free shipping, my chair arrived in less than 48 hours! It was perfect. What more could I ask for? I could not be more satisfied. Thanks!
"
Michael from Grand Blanc, MI
May 12, 2008
"You company provided top-notch service, from beginning to end!
"
Judith from Passadena, CA
May 26, 2008
"Wow! You had the best price for the Aeron chair I wanted. Plus you got it here in record time. I appreciated how you followed up with a phone call, just to check if everything went okay. Amazing! You\'re my guys from here on.
"
Duane from Wichita, KS
June 4, 2008
"It was good doing business with you. The chair was delivered quickly, efficiently and on time.
"
Paul from Richardson, TX
June 14, 2008
"I\'m very pleased with my chair. It was easy to put together and saved me several hundred dollars from the retail store price I was quoted.
"
Sandy from Sarasota, FL
May 18, 2008
"Randy, one of your product specialists, was very helpful in our past purchases. He spent a fair amount of time to help us select the right color match for our Eames Stool. We have repeatedly purchased furniture from your company because Randy is so helpful with our selections.
"
Margaret from New York, NY
July 3, 2008
"Excellent experience! Ordering was easy and the delivery was quick. I was very impressed!
"
Rebecca Helfand from Waco, TX
May 22, 2008
"Your store has a great site, selection and customer service.
"
Patrick Dawson from Austin, TX
May 20, 2008