- Dolores S

Shipping was prompt and my product came in perfect condition. I didn't receive an email when my order shipped, but I didn't mind because it arrived so quickly.

- Bryan K

The experience was very good. By coincidence, I ordered a totally unrelated product from another supplier the same day. I had my Obus Forme back rest on my chair and in use and I was still waiting for my other order to be processed! I was very happy with my UltimateBackStore.com experience.

- Will H

Pleasurable experience. Unexpected and couteous follow up.

- Aram L

You provided excellent customer service and resolved the problem quickly.

- Elizabeth G

The chair is nice and brand new, the price was great and shipping time was fast as well. Overall I am very satisfied, and would make my next purchase without any hesitation!

- David H

Now everyone in the office wants a new chair!

- Ken G

I've ordered several Aeron chairs from your website and all of the transactions have been pleasant.Thank you.

- Dolores S

What a pleasure to have a chair that makes working all day a comfortable endeavor.

- Steve T

Have always received excellent service over the years.

- Eric R

Excellent product delivered much faster than expected. Online purchase was very easy!! I will be back in the future.

- Matthew B

Thank you so much. The service was exceptional and I was enjoying my new chair only 2 days after ordering it! Keep up the great work!

- Anita B

Best investment we've made in a long time. It is a great way to wind down in the evenings! Thank you.

- Kelly S

Thanks for the prompt service. Everything went great.

- Brandy R

I have always bought my Herman Miller furniture locally through the Orlando distributor. Aside from having to negotiate the price, I have never had a perfect experience getting the right combination of features on my chairs or having the chair delivered in a timely and courteous manner. I held my breath when I placed this order but the experience was excellent to say the least. First, Dana called and said the basic Celle chair was out of stock and that I was being upgraded at no additional cost. I have a broken neck, hence the need for a good chair for my home office. Everything was exactly as I ordered it. I found it very easy to put together. Thank you for such great service.

- Hubert O

My husband loves his massage chair! It has helped his restless leg syndrome and bad back! I will recommend this chair to everyone!

- Sandra F

How online shopping should be.

- Lawrence E

Though this was a Christmas present for my wife she opened it as soon as it arrived and I cant get her out of it. She loves it and that is exactly what I was hoping for when I ordered it. Thanks for a wonderful product!

- James F

The chair is great. Thank you! My back is feeling so appreciative...

- Robert H

Received my chair yesterday, assembled it in 10 minutes today, and it is everything I hoped for. I am very pleased with your business. Helpful assistance picking out colors, model and features, great pricing, rapid order fulfillment.

What more could you ask for? Thank you. It's been a pleasure doing business with you.

- Gary B


Dannielle Mares was particularly helpful in answering my questions about delivery options.

- Nancy F


I was very happy with the order.

- Michael P


Outstanding service and a follow up call was great.
Price is better than I can get it from a Stanford University Contract Vendor!

- Verenna M


Fast shipping, much sooner than expected!

- Adrian G


Great order and service process!

- Margie P


Fabulous product and shopping experience.

- Grace H


I thought the process was excellent. I also called after placing the order to change the chair size. The Care rep took care of the change without any issues.

- John L


Your web site makes it VERY easy and wonderful to shop with you. Thanks for that. I have already passed your site to several other business associates.

- Kim M


Client rep was very helpful and promptly handled my questions and order. Overall a great experience.

- Scott H


The service was fantastic. The Steelcase LEAP chair I ordered was on back-order but as soon as it arrived the back store fedx'ed the chair at no cost. The service was professional and I will certainly purchase from them again.

- Craig T


UltimateBackStore provided a very easy customer shopping experience. My order was processed quickly, arrived in a very timely manner and was in perfect condition. I would definitely return and buy more things from the store.

- Jacqueline W


Very easy and quick service. Would recommend.

- Dell R


Excellent service; I ordered a floor-model chair and, when notified they were out of stock, was provided with a new one after only a short wait.

- Mark K


Great chair. You made it very simple.

- John O

I will recommend you guys and purchase additional items for sure.

- Paul S.

I just bought an Aeron chair from UltimateBackStore.com.
The chair was at a great price and delivered fast. I really enjoy my new product! Thanks!

- Grace H.

It is very rare to receive exceptional customer service these days and UltimateBackStore.com not only provided it to the utmost degree but also assisted me with a very warm personality and a ton of patience for all of my questions. After speaking with one of the customer service representatives, they insisted that I call our previous vendor and to price match your companies offer. The company agreed to do it, however because of UltimateBackStore.com?s outstanding service, knowledge, and reassurance, we decided to place the order with your company. We are very pleased and look forward to doing business with UltimateBackStore.com again!

- Shannon R.

The chair is wonderful and worth every cent!

- Glorie C.

I purchased the iJoy175 from UltimateBackStore.com - it is awesome. It was delivered fast and didn’t need assembly; I pulled it out of the package and enjoyed it immediately, along with all of my friends. They all want one of their own. This chair really helps alleviate back tension and knots. I am a bodybuilder of 21 years and the massage does penetrate my back muscles.

Thank You UltimateBackStore!!!

- Rita S.

Customer service was excellent - I called up to ask when it would arrive, and the representative kindly told me the exact date, she was very courteous. The product arrived quickly and in perfect condition, I'll definitely recommend UltimateBackStore.com.

- Jackson P.

I couldn't be happier with my purchase from UltimateBackStore.com.

- David F.

I am pleased beyond words to find the item I purchased - replacement casters for my Herman Miller Aeron Chair - at such a great price. I was unable to find the casters at most sites and, on those sites that did have them, you could only order in sets of 5 or 10.
That's fine for a commercial entity, but I'm a single person that happened to be lucky beyond my stars to get an Aeron in the first place... so I don't understand other sites penalizing me for having but one chair! UltimateBackStore.com will forever be on my 'good guys' list and I'll make sure to pass anyone ever seeking items from just such a store their way!

- Gerald A.

I am completely satisfied with my iJoy Massage Chair and Ottoman!
I am the envy of all my friends!

- Donna F.

Great chair!!!

- Susan H.

Extremely impressed! I will recommend Ultimatebackstore.com to my friends!

- Anthony D.

I LOVE the chair!

- Virginia H.

We received our Aeron chair today it is perfect. Your company has the best service I liked the fact that I was able to track the shipment and the price was good. Thanks again for such good service.

- Mike R.

I ordered and made a return/exchange by phone and both were very efficiently and promptly handled. The products are very durable and worthwhile, too. Thank you!

- Jean A.

I Love my chair!

- Elliot C.

My husband assembled the chair last evening and is now sitting in comfort. Not only is the chair comfortable, but aesthetically pleasing as well .

- Vicki O.

Service was excellent and the employees I talked with were very professional.

- Christopher H.

Excellent customer service. Great follow through!

- Jennifer M.

Love the chair!

- James G.

Great chair, too!

- John C.

Wonderful pricing and product - I was 100% satisfied & impressed - Thank you!

- Karin R.

My UltimateBackstore.com experience was excellent as always. Would order products from your company again.

- Josh H.

Your store is gift from heaven! I've had five operations on my spine in the last two years (two discectomies; one to remove screws; one posterior spinal fusion and one anterior spinal fusion). It's so bad, that I haven't been able to sit at home or work since January 2005. Now, thanks to your store, I've found the perfect chair, and at the best price that I've ever seen. I've priced the chair in stores and on the Web; UltimateBackstore.com is the best. My wife (a surgical oncologist) and I (a corporate lawyer) are loyal customers of your store. Thanks.

- James P.

I would like to thank all of you at the UltimateBackstore.com for terrific service in my recent order of an Aeron chair - it is the most comfortable chair I've ever had! A special thanks to Jose Alverio for his phone assistance!

- Brian S.

I was impressed with the ease of the process at UltimateBackStore.com, and with the free shipping, no tax, and the promotional savings I received on my order. Customer service was friendly, prompt, and professional.

- Joy C.

I was incredibly pleased with my purchase from UltimateBackStore.com. I would recommend them to a friend or family any time!

- R C.

UltimateBackStore.com is a very easy to use site - quite intuitive.

- Javier G.

Product Specialist Josh, at UltimateBackStore.com, was very helpful.

- Khan C.

Absolutely love the chair!

- Karen S.

A "WOW" to UltimateBackStore.com for being so amazingly quick and efficient in getting the order processed. A lot of companies could learn from whatever it is you do. Now if you could just help our challenged cable company.

- Laura F.

UltimateBackStore.com has an easy and quick ordering system.

- Sandra N.

The chairs are great! I’m actually sitting in one right now. Thanks for your help and it was great that we could do business together. Your service was terrific.

- Tina R.

Thank you UltimateBackStore.com so much for everything, the chair is amazing! The first night I tried it I fell asleep in it.

- Anthony D.

We just came from a local furniture store where we saw your product for the second time - we were once again impressed and would have purchased right there on the spot, but they had only one - in the wrong color - and said they couldn't order for us unless they ordered in a quantity of six (6).

We came home, went online, found UltimateBackStore.com, and ordered exactly what we wanted - in the quantity of ONE (1)I might add. Haha. Just think... they could have done the same thing and made a few hundred dollars on us!

Thank you for the free shipping, too! Very, very happy about that. Can't wait for our iJoy 175 to arrive! My husband and I are flipping a coin to see who gets to use it first.

- Ben E.

Despite enormous challenges presented from the manufacturer of my ordered product, your associate, Jose Alverio, spearheaded the project and succeeded in my receipt of the product. He was the epitome of exceptional customer service and I appreciate his efforts on my behalf. He is an asset to your firm! As a result, I will continue to order my products from the UltimateBackStore.com.
Thank you again, Jose -- you are outstanding!

- Judith L.

I appreciate your service and will recommend ultimatebackstore.com to others who might be interested in your products.

- Jack S.

I received my replacement from FedEx today and installed it without a problem. Thanks so much for the great customer service you have provided in getting things resolved. I can now enjoy the comfort of a great chair knowing that there are great people supporting my needs should a problem ever arise. Have a great weekend…

- David G.

I purchased from Spain, the people are professional and delivery was fast. That was cool. I can't say enough about this establishment. Thank you. This was a great Experience.

- Alberto R.

I appreciated their honesty and customer service. I will order from UltimateBackStore.com again.

- Judy L.

Thank you so much. You all are a wonderful company! Such amazing customer service in an age where it usually seems to be nonexistent. Very refreshing.

- Harper H.

Item was delivered promptly and in good condition. I am satisfied with the service that I received from UltimateBackStore.com.

- Melissa R.

I love UltimateBackStore.com's products and am going to acquire the iJoy 130 as my next purchase!

- David L.

Great seller. Website is very functional and easy.

- Debra O.

This is more than a chair; I feel like I am sitting on a throne. Thanks for your help & kind regards.

- Volker W.

Reputable, great service and reliable. I appreciate UltimateBackStore.com's efforts to make the customer happy.

- Linda B.

The Aeron Chair from the UltimateBackStore.com is simply the best there is for long periods of sitting, especially in front of the computer. It is light, stable, and enjoyable to sit on. The UltimateBackStore.com even has a few niceties like leather arm rests and a specialized back support system. Warning -it is not a replacement for the gym! So stay strong and enjoy this product.

- Stephen S.

The whole transaction from submitting to delivery was a pleasant experience. I highly recommend UltimateBackStore.com.

- Richard G.

This is my second purchase from your store, I bought myself an Aeron chair probably a year ago. Now that my husband has back problems, I am buying him the wave Aeron. I love my chair. I know he will love it.

- Linda B.

Great experience -- no problems, on-time delivery.

- Karen S.

It was very easy to order from UltimateBackStore.com. Delivery was as promised, a full week between notification of shipping and actual delivery!

- John & Olive B.

Worked like a charm.

- Tom M.

I was very happy with everything from UltimateBackStore.com and I will shop there again and tell all my family and friends.

- Barbara A.

Working with UltimateBackStore.com was great, I will do so again.

- Keith D.

I recently purchased the Aeron chair with PostureFit. The chair arrived quickly and was well boxed. Assembly was minimal.

- Jeanette B.

Just wanted to say thank you to Dannielle for all her help selecting and purchasing my Aeron chair. As promised, the chair was delivered on time and in perfect condition and I absolutely love it! I am most thankful to her for pointing out the risks of purchasing this product on eBay - and want you to know that I am absolutely pleased with the service I got from her and UltimateBackStore.com. Thank you again - You've earned a customer for life!

- Cathy N.

UltimateBackStore.com had the fastest and most convenient way to order. The ordering information was easy to follow to get the merchandise I wanted. Thanks for all the help and guidance -- I needed it.

- Loretta P.

I've given UltimateBackStore.com an excellent rating on all items. They were very nice to deal with and very helpful. Delivery was sooner than expected.

- David S.

I was very pleasantly surprised with the service and speed with which my order was filled. Other companies offered the same product at the same price; however, not all companies offered free (and fast) delivery. So that was the deal-maker for me. I definitely will consider buying from this store in the future.

- Michelle G.

The folks at UltimateBackStore.com were quite helpful with resolving some confusion (on my part) with my order. Everything worked out beautifully. And I'm very pleased with my Herman Miller Aeron Chair!

- David S.

The experience of buying a chair from UltimateBackStore could not have been better. It all worked, including product size and color, ease of purchase and price. I would buy from them again and recommend them, as I have already, to my friends.

- Jill M.

Terrific customer service -- it was never difficult to reach a real person when I needed to and UltimateBackStore.com was consistently helpful and responsive.

- David K.

I ordered a Herman Miller Aeron chair from UltimateBackStore.com and found the entire experience simple and fast. I received two confirmation/order updates from the company. The shipping was free, and the chair arrived on a Saturday, which was surprising and convenient. I would recommend this company to anyone ordering products for his/her back -- very professional!

- Carol Y.

Fast and easy. Good site!

- Alice K.

The chair arrived! And it is perfect!

- Jill C.

I needed new wheels for my Herman Miller Aeron chair. I easily located the wheels at UltimateBackStore.com, and they were fairly priced. The order process was easy, I appreciated the email confirmation and the email notifying me when the product was shipped. I was easily able to track my order and it was shipped and delivered in a timely manner. I have bookmarked the UltimateBackStore.com for future purchases.

- Diana M.

We ordered 2 floor model Aeron chairs. They arrived quickly, in excellent condition and well packed. I called the store with a question while they were in transit. The salesperson was friendly and helpful. I'd recommend UltimateBackStore.com.

- Julie L.

Incredibly fast delivery and great price!

- Al P.

An amazing merchant. I am very pleased with their performance.

- Angel P.

The web site is informative and easy to use.

- Casey D.

Great chair! The floor model was in perfect condition.

- Ione M.

I have done business with UltimateBackStore.com before, the quality of their merchandise is excellent.

- Joan W.

This is probably one of the best customer service departments I've ever dealt with. I had an error on the order I sent in and they contacted me right away. They went out of their way to make sure everything was perfect and their delivery time was extremely fast. I would definitely do business with UltimateBackStore.com again and highly recommend others to do so.

- Dave M.

Great customer service. UltimateBackStore.com went the extra mile to make sure it arrived by Christmas.

- Frank P.

Great Job!

- Richard N.

Fast and easy with no hassles and no worries.

- Ron C.

UltimateBackStore.com was great when there was a small problem. When I got my chair, apparently a bolt was missing. However, instead of messing around and giving me a run around, they sent me the bolt overnight. I appreciate their speed. They get a A+++ in my book!

- James M.

I received my product within 4 days of ordering from UltimateBackStore.com. That was nice because it was right before Christmas. I had no problems with the transaction and everything went according to plan. I would buy from UltimateBackStore.com again.

- Perry K.

I had been looking around for a Herman Miller Aeron chair for several months. I was hoping to find an Aeron chair in the price range of $600. The only Aeron chair in the $600s was the basic model. That may have suited me well, but I decided I wanted the fully adjustable Aeron chair. Some of the reviews on eBay scared me a little because there were a couple of people who purchased chairs and never received them. Hence, I decided to go with a company/store that was better known, The UltimateBackStore.com. The Herman Miller Aeron chair was easy to order via the Internet and the chair delivery was relatively fast.
My wife and I are very happy with the quality of the chair (a floor model) and the speed of the delivery.

- Patrick A.

UltimateBackStore.com was great. They had what I wanted at a price that was acceptable to me. I ordered it and it arrived when they said it would. Who can ask for more?

- Ruth L.

Thanks for the great service. I love my chair.

- Stacey B.

Your staff was very helpful when I called on a Saturday night. I actually spoke to a live person and was pleasantly surprised. My Aeron chair arrived very quickly, in great shape, and I am very impressed. I will definitely recommend you to my colleagues and shop with UltimateBackStore.com again.

- Adam A.

Great service! This branded item was available at a slightly lower price from another merchant. We chose the UltimateBackStore.com in part because the lower priced competition wouldn't tell us shipping costs until after we'd entered credit card information. It was a great choice -- good price, excellent quality, fast and efficient shipping. We would use them again.

- Helen S.

Great service.

- Chris K.

The chair was everything they promised it would be. It arrived in timely fashion. Their price was better than any other retailer I found in my research.

- Dave F.

These excellent products shipped very quickly. Great prices and customer support! I would order from this company again with no hesitation.

- Sanford B.

The Mirra chair was exactly as described. When I called, the customer service person was very courteous and ACTUALLY HELPFUL!

- Jarrett W.

I highly recommend UltimateBackStore.com! They're fast, efficient, and excellent in all ways.

- Marilyn H.

From my very first call to Dannielle, the experience was perfect -- she was knowledgeable, helpful, discreet and kind. I felt this chair -- the Leap -- was perfect for me. I was advised through email and tracking the location of my chair, which not only came quickly, came early! I was able to put the chair together myself, and when I had difficulty with one handle, I called and spoke to the nicest representative who talked me through it easily. It was a perfect experience for me and I will buy again from this company as soon as my other old chair falls apart.

- Karen M.

I was leery at first about making a purchase through the Internet, but the customer service at UltimateBackStore.com is excellent (throughout the ordering process). The refund was prompt for the one part I had to return. I would recommend this company.

- Alix Z.

I ordered 3 chairs from UltimateBackStore.com. I received them promptly and in good order. It was a great shopping experience.

- Howard S.

Very quick delivery. The chair came within four days of being ordered. I am very satisifed.

- William F.

The floor model sale from UltimateBackStore.com offered the best price for the Herman Miller Fully Adjustable Aeron Chair that I could find. Ordering was super easy. Delivery was very fast. The chair, despite being a floor model, appeared BRAND NEW!! Everything was wrapped as if it came straight from the factory. The castors were scratch-free. We absolutely love the chair!! I would definitely buy from UltimateBackStore.com again. I am very satisfied with the whole experience and would highly recommend ordering from UltimateBackStore.com.